Refund policy

Before & After Purchase Customer Service
Your satisfaction is our satisfaction so please don’t hesitate to contact us with any questions at info@laserfocusenergy.com

Cancelations

We accept cancellations with no fee as long the item has not been shipped.

Returns

We accept returns for all orders within 30 days of the purchase date.

All items must come back in its original packaging and accessories and in good/unused condition and must be received back at the warehouse within 30 days.
A $15 fee will apply plus up to 20% restocking fee may apply (depending on the condition it was returned).

The customer is responsible for return shipping.

In case if you receive your Item damaged, Please contact us within 3 days of delivery.

Warranty

All items are guaranteed by our 1-Year warranty, if there are any issues please contact us and we will repair/replace them free of charge.